Resource as a Service (RaaS) for Ad-Hoc Support

Our Silver token is the entry token for support.  This will guarantee you support for 1st line desktop support. 

You can use the tokens to for service requests. 

Each Service request will then be called off from your token count. Additional tokens can be purchased and are valid for 12 months from the token purchase date.

Our Gold token is the most popular option for this type of support for support.  This will guarantee you support for 1st and 2nd line desktop and server support. 

You can use the tokens to for service requests. 

Each Service request will then be called off from your token count. Additional tokens can be purchased and are valid for 12 months from the token purchase date.

Our Platinum token is the prestige choice for ad-hoc support.  This will guarantee you support for 1st and 2nd line desktop and server support and also includes 3rd line support for application, infrastructure and database server support, including assistance with network troubleshooting and management. 

You can use the tokens for service requests. 

Each Service request will then be called off from your token count. Additional tokens can be purchased and are valid for 12 months from the token purchase date.